Effective Date: July 31, 2025
Water Connection, Inc. DBA Kinetico Water Systems of SWFL (“business”) respects your privacy and is committed to protecting your personal information.
Data Protection
Your personal information, including your phone number, will never be sold or shared with third parties for marketing or promotional purposes. Information may be shared only as necessary for normal business operations (e.g., billing, scheduling, and service-related communications).
Data Collection and Usage
We may collect personal information (such as name, phone number, email, and service history) when you submit forms, request services, or communicate with us. This information is used to provide services, communicate important updates, and improve customer experience.
Non-personal summary data (such as website traffic volume) may also be collected and shared with third parties in aggregate form.
Information should not be submitted by minors without permission from parents or guardians. We recommend using a parent’s or legal guardian’s email address for any submissions.
SMS Communications & Opt-In Consent
By submitting a contact form on our website or signing up for text communications, you agree to receive informational and marketing messages (appointment reminders, account notifications, service alerts, promotions, offers, discounts, etc.) from Kinetico Water Systems of SWFL at the number provided, including messages sent via autodialer.
-
Consent is not a condition of purchase.
-
Message and data rates may apply.
-
Message frequency varies.
-
For help, reply HELP or email us at support@kineticoswfl.com.
-
You may opt out at any time by replying STOP.
Verbal Opt-In to SMS Communications
Customers may opt in verbally to receive SMS communications, either in person or by phone.
When registering your phone number for the first time, staff will:
-
Ask if you’d like to receive SMS-based billing or service notifications.
-
Inform you that “Message and data rates may apply”, “Message frequency may vary,” and that you can text HELP for support or STOP to unsubscribe at any time.
-
Confirm that your phone number will never be sold or shared with third parties for marketing purposes.